Where are my files?

You should have been sent an e-mail immediately after your purchase. Sometimes the e-mail can land in the spam folder, so make sure to double check there.

Note: If you used PayPal to complete a purchase, your PayPal e-mail address may have been used to deliver the download instructions.

If you still haven’t received an e-mail after 15 minutes, it’s possible that a typo was made. Please contact us with your order number or some details about your order (PayPal e-mail address, last 4 digits of the card used) and we can help you get access to your downloads.

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